1. Everything, everywhere, all at AI.
IN A NUTSHELL:
No matter where a talk or conversation began, AI was the topic everyone returned to. But this year, the dialogue was more nuanced with leaders now looking beyond the novelty to grapple with the practicalities.
FOOD FOR THOUGHT:
When asked whether they (or their business) felt truly ready to harness AI in 2024, not one Adapt CIO Edge survey respondent (0%) felt fully prepared. A small number (9%) felt partially prepared, but the overwhelming majority (66%) felt unprepared.
Further proof of a cautious approach: when asked if they are building, self-hosting, or training their own Large Language Models in 2024, barely a quarter of execs (27%) said yes.
TAKEAWAY:
With the promise of AI being capable of doing anything and everything, having genuine
clarity on how it can support business goals is essential for guiding the necessary
foundational work to unlock AI’s potential.
These are some of the key starting points many executives identified:
Define what AI means for your business: Rather than viewing AI as a solution to fix all problems, frame AIs potential as another tool (albeit a big one) that can support specific, targeted business goals.
Know your risk appetite: AI opens a Pandora’s box of legal, ethical, and security challenges. Asking the tough questions to land on a position your business is comfortable with will define your AI roadmap.
Do the spadework: Identifying the specific parts of daily processes that benefit from automation (the precursor to AI), then setting the guardrails and governance policies, is key.
Prioritise user training: AI is only as valuable as the people using it. Upskilling your people and implementing a strong change management program and enablement process is crucial.