The safety and wellbeing of employees is a priority for every business. For Williams Electrical Service it is paramount.
“We operate in a high-risk, licensed and heavily regulated industry,” says Melissa Coutas, the company’s Health, Safety, Environment and Quality (HSEQ) Manager. “We have more legal requirements and compliance obligations than companies in some other sectors.” Williams Electrical Service (WES), based in Perth, Western Australia, employs close to 100 people in three separate divisions – Electrical, Fuel, and Security. By 2018, the company’s legacy Health and Safety Systems were starting to wilt under the pressure. “Everything was paper-based, and the analysis and reporting were done manually using Excel spreadsheets,” says IT Manager Mike Scott. “It was definitely time to upgrade to a software solution and we looked at a number of different options before deciding on SCRIM.”
A comprehensive solution
SCRIM Safety First is a cloud-based workplace health and safety management solution built on the Microsoft Power Platform. With over 40 modules, SCRIM can manage health and safety in the workplace including reporting and analyzing hazards, incidents, injuries and risks.
“It met our expectations right from the start,” Melissa says. “Before SCRIM, one report was going through five different sets of hands so the data could be captured. Now we’ve moved right away from paper reporting. The workers on the ground simply input data through the worker portal on their mobile device and everyone can view it in real-time.” For WES, ease of use is one of the biggest benefits of SCRIM. “It’s so easy to access and follow for the workers in the field,” Melissa says. “They can be a bit skeptical about new processes but, with SCRIM, you genuinely can follow the bouncing ball and get right to the end of each module. And, as they’re all built on the same platform, one set of rules applies. You don’t have to remember a lot of different logins or ways of doing things.”
Melissa also appreciates how quickly SCRIM can be implemented. “You don’t have to spend a considerable amount of time customizing, developing, and creating what you want,” she says. “After a day or two, you can begin rolling it out to your team and build on it from there. It has all the benefits of being an out of the box solution but, as it’s also customizable, you can easily tailor it to your company and industry requirements.”